Part 2 · Cards

2.1The Cards tab and card statusesThe Card tab and card statuses

The CardsCard tab is where you order, top up and manage your Cryptolink cards. This page explains what the tab shows, what every control on the card screen does and what each card status means.

What the CardsCard tab shows

The content of the tab depends on your account:

You are not signed in — the tab shows the sign-in screen. See 1.2 Creating a card account and 1.3 Signing in, including Apple and Google.
You are signed in but have no cards yet — the Order a card screen opens with the card terms. See 2.2 Choosing and ordering a card. If several cards are available to order, the tab first opens Choose a card type, where you pick a Virtual or Physical card.
You have at least one card — the tab opens the card screen described below.

Order a card screen with the virtual card terms and the Next button — No cards yet: you can order a card.

Choose a card type screen with Virtual and Physical cards — No cards yet: choose a card type to order.

Card screen with an active virtual card — With a card: the card screen.

The Order a card screen with the virtual card terms and the Next button — No cards yet: you can order a card.

Active card screen: balance, number, Top up and Freeze buttons — With a card: the card screen.

The card screen

The card screen shows one card at a time. When you open the tab, your first active card is shown. To refresh the card details and the list of transactions, pull the screen down.

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1	Cards list — opens the list of all your cards, where you can switch to another card or order a new one.
2	Balance — the money available on this card, in USD.
3	Card number — the full 16-digit card number.Shown for active cards.
4	Copy — copies the card number, for example to pay online. The Card number copied message appears.
5	Flip card — turns the card over to show the expiry date and CVV. See 2.4.Active cards only.
6	Card type — Virtual or Physical, with the payment system logo on the right.
7	Add to Apple Wallet — adds the card to Apple Wallet. See 2.7.Active virtual cards only.
8	Top up — adds money to the card. See 2.6.Active cards only.
9	Freeze — temporarily locks the card. See 2.5.Active cards only.
10	Recent Transactions — the latest transactions on the card, grouped by day. The icon on the right opens the full list. See 2.9.Shown when the card has transactions.

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1	Cards list — opens the list of all your cards, where you can switch to another card or order a new one.
2	Balance — the money available on this card, in USD.
3	Card number — the full 16-digit card number.Shown for active cards.
4	Copy — copies the card number, for example to pay online. The Copied message appears.
5	Flip card — turns the card over to show the expiry date and CVV. See 2.4.Active cards only.
6	Card type — virtual, with the payment system logo on the right.
7	Top up — adds money to the card. See 2.6.Active cards only.
8	Freeze — temporarily locks the card. See 2.5.Active cards only.
9	Transactions — the latest transactions on the card, grouped by day. Above the list is the All heading; the icon to its right opens the full list. See 2.9.Shown when the card has transactions.

Banners with news and offers may appear on the card screen (see 2.11).

Why don't I see a PIN code button?The PIN code button appears next to the other controls only for card types that use a PIN. On other card types it is not shown. See 3.6.

Switching between cards

Tap the cards list button (1) in the top-left corner. The Cards screen opens: each card shows its type and status, the last four digits of the number and the balance. Tap a card to open it, or tap Order a card at the bottom of the list to order another one. To go back, tap the back arrow or the system Back button.

Cards list with a virtual and a physical card and the Order a card row — The Cards list. The selected card is highlighted.

Cards list with two virtual cards and the Order a card row — The Cards list. The selected card is highlighted.

The Cards screen: list of cards and the Order a card row — The Cards list. The selected card is highlighted.

If you have already ordered the maximum number of cards, instead of Order a card you see the message You have reached the maximum card limit on this account.You have reached the limit on the number of cards on your account. See 2.8 Several cards.

Card statuses

When a card is not ready for payments, a status appears on the card instead of its details, and only what makes sense for that status is shown below the card.

What you see	What it means	What you can do
Card details, no status	The card is active and ready to use.	All controls: top up, freeze, copy the number, see the expiry date and CVV.
In the process of releaseThe card is in the process of being issued	The card is being issued.	The text below the card reads Your card is being prepared for issuance. This may take some time. Please wait. There is nothing to do: the card becomes active automatically.
In the process of release	A physical card is being activated.	When you receive the card, enter its 16-digit number and tap Activate card (see 3.4).
Assigning card...	The card number you entered is being linked to your account.	Wait — this happens automatically.
Card assigned	The card is linked to your account and needs a PIN.	Choose 4 or 6 digits, enter a PIN and tap Activate card. See 3.4.
Activating card...	The card is being activated with your PIN.	Wait — this happens automatically.
Freezing card...Card freezing in progress	Your freeze request is being processed.	Wait. It can take up to 3 minutes. See 2.5.
Card frozen	The card is temporarily locked.	Tap Unfreeze below the card. See 2.5.
Unfreezing card...Card unfreezing in progress	Your unfreeze request is being processed.	Wait. It can take up to 3 minutes. See 2.5.

Status updates arrive automaticallyYou don't need to refresh the screen: the status on the card changes as soon as the update is received. If the status seems stuck, pull the screen down.